Description: This session from the 1995 SOA New York City Meeting discusses the re-engineering process as it is being undertaken in many companies, how it is applied to the actuarial function, and how technology can be used to facilitate the change. From the Record of the Society of Actuaries, Vol. 21, No. 2.

Description: This article is about how innovative use of technology will be a key differentiator for future success and maybe even survival, and how technology will switch from a defensive to an offensive tool, aimed principally at driving revenues. The article addresses the question: How will successful leaders in the insurance industry use technology in the future?

Description: With the convergence and consolidation of the financial services industry, the advent of new technologies and the Internet, and increased focus on the customer, actuaries are facing a brand new set of challenges. This editorial prefaces the articles in this issue that point out some key challenges and opportunities facing today’s actuaries.