Description: Enterprise Risk Management (ERM) provides practitioners all of the tools necessary for assessing, quantifying, and managing risk on an aggregated, holistic basis. However, in practice it is often found that there is a tendency for company managements and even seasoned risk practitioners at times to navigate their risk exposures one at a time. This habitual approach produces sub-optimal results due to the oversimplification of risk events and understating the complexity of the world in which decision makers must navigate. At the heart of this sub-optimal behavior is the human predilection towards mental accounting. As with financial accounting, mental accounting employs a ledger function that mentally registers debts and balances. However, unlike a traditional ledger, the mental ledger is not precise, does not always sum debits to equal credits, and creates arbitrary categories for resources that are treated as independent, unrelated pools. These differences in function profoundly impact financial judgments and decision-making. Learn more about the long history of mental accounting, including examples from daily life to illustrate the principles involved. Discuss how mental accounting can arise during the ERM process cycle, with a special emphasis on its impacts on effectively quantifying risk and how this results in sub-optimal decision making. Discover behavioral tools specifically designed to mitigate the risk of mental accounting creeping into a company's ERM activities.

Description: Over the last several years, the life and annuity industry has seen significant reforms to the Valuation Manual and RBC Instructions, but one outstanding item not yet addressed with recent 'VA Reform' was the economic scenario generator (ESG). The NAIC has engaged Conning, Inc. to replace the Academy's generator (AIRG) that is currently benchmarked for VM-20 and VM-21 calculations. Learn about a broad overview of the current statutory ESG reform, and possible considerations companies need to account for in the reserve and capital calculations dependent upon it. You'll explore a brief regulatory history of the ESG efforts, as well as key mechanical differences between the proposed Conning 'GEMS' model and the AIRG. We will also examine key statistical differences between the model outputs, potential implications for company risk management, and pending regulatory changes to consider before official implementation of the new ESG. With industry field testing recently completed, review of this new scenario set is still ongoing. This initiative is extremely important to the industry because it could ultimately have significant implications on companies' regulatory requirements and risk management strategies.

Description: Models are meant to represent reality, and they often do so quite well. However, they cannot make decisions that contradict the modeling algorithm or underlying assumptions and data. Neither do they possess emotional intelligence or the ability to adjust for social equality. As complexity of models evolved to predictive analytics and machine learning, reliance on model results has increased as well. Over the last decade, as actuaries, modelers and data scientists looked closer into their models, they often identified certain social biases in model assumptions and algorithms. From the use of indicators like credit scores to geo-social segmentation, insurance models have often skewed results in favor of certain socio-economic groups. Underlying this segmentation, one can identify bias around access to health care and education, socioeconomic groupings and financial literacy.

Description: Predictive analytics projects in the life insurance industry are oftentimes set up as research ideas leading to intangible or unusable results for the practicing actuary. What if you could change that? What if the research turned into development and practical use through leveraging valuable resources properly? Learn how to structure predictive analytics projects, and about the project team, so there will be actionable takeaways for the business unit. Specific areas of value for you include underwriting, experience studies, assumption-setting, and product development. Watch as presenters talk through real case studies on turning a predictive analytics project into workable solutions rather than a resource drain, an unclear goal, or a misunderstood business need, which are some of the pitfalls of a poorly planned project.

Description: Many insurance companies have started Diversity, Equity, and Inclusion (DEI) initiatives over the past few years to better engage with their employees and communities in new ways. Explore another important audience of DEI programs: the customers who purchase insurance products. Review research on the unique needs of specific groups that may have been underserved by insurance companies in the past. You will also touch on ways to make the insurance buying process more accessible to everyone.

Description: Agility, responsiveness, and real-time access to data are critical today, and they become even more critical tomorrow. As business leaders, we need to drive a more responsive decision-making culture, and we can do this by utilizing the concept of continuous improvement. Discover how an agile company can increase its financial IQ to improve the speed, openness, confidence, and frequency of finance-led decision-making - and ultimately position finance as the strategic core of the organization.

Description: Come discuss inforce management techniques that go beyond the traditional methods of adjusting non-guaranteed elements within contractual limits. Methods such as retention, cross-selling/up-selling, wellness, exchange programs and other customer behavior initiatives will be presented with relevant considerations.

Description: The National Association of Insurance Commissioners (NAIC) is in the middle of of a project to change the real-world economic scenario generator (RW ESG) prescribed for principle-based reserve and capital calculations. The presenters will provide a brief summary of the NAIC's RW ESG project and provide a general overview of RW ESGs. In addition to that, they will explain how RW ESGs impact principle-based reserve and capital levels and consider potential differences between the currently prescribed RW ESG and the proposed RW ESG.

Description: Explore wellness programs and their effectiveness within the LTC industry by attending the Considerations for LTC Wellness Programs webcast. You will experience discussions about design tactics and evaluation processes for programs, as well as discovering ways to assist policyholders achieve a sustainable and equitable life. There will also be a conversation about the current regulatory environment as it relates to LTC wellness programs. This webinar will focus on subsets of insured populations that are high risk of claim in order to properly manage care decisions and ensure unfair bias is avoided. Learn how to test for unfair bias and determine best possibilities on how to guard against this when testing is unavailable.

Description: Increasingly, actuaries need to collaborate and partner with clinicians in order to be successful in value-based care and population health initiatives. Gaining credibility with professionals from different backgrounds, training and sometimes different objectives can be a challenge. Gain perspectives from actuaries and clinicians to discuss how to collaborate and achieve stronger results and outcomes. By attending this session, you will be able to: • Identify common scenarios where actuaries and clinicians need to collaborate. • Understand perspectives on how to partner and communicate with clinicians. • Describe successful strategies that take into account improvement of financial and clinical outcomes. • Understand how actuaries can provide valuable data to drive results and demonstrate outcomes.