Description: Behavioral economics is the alternative to the traditional ways (surveys and focus groups) we've been using to try to understand the drivers of customer behavior in the insurance industry. It merges psychology with traditional economic theory, offering insights into individual decision making behavior that go beyond the purely rational model. Within the sphere of health insurance, there are countless behaviors, not just of customers, but of underwriters, medical professionals and claims specialists which may be better explained by behavioral economics. Applying concepts from behavioral economics in live trials it is possible to bring about benefits such as increasing sales and retention rates, improving claims processing and encouraging more accurate disclosure. Swiss Re's global research team partners with its reinsurance clients to incorporate behavioral economics concepts into their letters, websites, forms and scripts by running A/B tests to understand what is driving customer behavior. The team currently has over 100 tests in progress with more than 40 clients, including many in the United States. The partnerships are producing clear business benefits, increasing sales, renewals, health disclosure and turnaround speed for claims payments. These changes are driven by small, inexpensive changes in communications with customers, and we'd like to share some of our insights with you. We've increased upsell rates, disclosure and email open rates, and reduced lapses, turnaround times and appointment no-show rates, to name just a few examples. Behavioral economics is the topic on everyone's lips with insurers and reinsurers all beginning to talk about it in earnest. Our team has been working hard for nearly 4 years and in that time instead of talking, we've been doing, and now we can share with you what a difference behavioral economics can actually make for insurance.

Description: Learn about key actuarial and analytic tools and methodologies used by commercial health insurance to identify and quantify drivers of healthcare cost and utilization (including wasteful and low-value ones) and risks. Use case scenarios in which these tools and methodologies apply, such as underwriting, reinsurance, medical management for population health and chronic diseases, managed care contracting, insurance market reform, provider payment reform, etc., will also be covered. Experience from the U.S., China and other parts of the world will be shared.

Description: The key tasks of credit risk capital project under CROSS II mainly focus onL(1 )Adjustment of measurement framework; (2) Calibration of risk factors, including both credit spread risk and credit default risk;3)Introduction of concentration risk measurement; (4) Higher requirement on look-through rule.

Description: Table of contents for May 20-22, 1992 meeting of the Society of Actuaries held in Chicago

Description: How diverse and inclusive (D&I) are we as pedagogical practitioners in the ever-changing student and actuarial science industry landscape? Given that our in-class experience impacts many populations, how successful are we dealing with conflicting belief structures and creating a welcoming and productive environment for members of the underrepresented (LGBTQIA+) and minority groups in our actuarial science classes? This interactive session will aim to provide a working knowledge of issues that arise and how to successfully address them.

Description: This session from the 1984 SOA Atlanta Meeting covers the special problems and opportunities of a small company, specifically, tracking current developments, the role of the actuary, distribution systems and other actuarial problems.

Description: From a session at the 2000 Valuation Actuary Symposium held in Washington DC, September 14-15, 2000 In this session, panelists discussed how they have leveraged cash-flow testing to: • Influence investment decisions • Analyze risks • Expand Cash flow testing models to meet management requirements • Provide relevant information to regulators and rating agencies Panelists discussed the enhancements required to meet these needs and provide guidance on communication of results to a nontechnical audience.

Description: Presented at October 1996 Annual Meeting. This panel presents an overview of current and future employment trends in each area of the actuarial profession. Topics include: skill development, marketability and future opportunity positioning.

Description: Panelists at this session of the SOA 1998 Maui I Spring Meeting discuss opportunities to discuss and influence state legislative and regulatory activity from the standpoint of a small insurance company. Activities within the ACLI and HIAA as well as the role of the Small Company Section of the SOA newsletter are discussed.