Description: Technology is transforming the retirement space and more changes are expected in the future. Join a panel of experts to discuss what are the opportunities, trends and challenges associated with new technologies in the retirement landscape and how it is expected to impact consumers, if we can enable their successful integration.

Description: This second session in the series examines responses to the changing workplace landscape from outside the insurance industry. Using a question-and-answer approach with our panelists, this session focuses on practical approaches to identifying new opportunities, and ways in which traditional products and sales channels are changing to meet emerging needs. Compared with other vertical financial services, the life insurance industry has a very low level of 'touch' with its customers. Communication with customers is often limited to the annual mailing of premium invoices. Wellness platforms offer life insurers a means to increase customer engagement, building stronger brand affinity and improving persistency. Life insurers can also leverage customer data collected through the wellness platform to streamline the underwriting process for cross-sales, increasing volume and efficiency.

Description: Telehealth enables the delivery of health care services to patients that are not in the same location as providers. Over the past decade, telehealth has been used increasingly to complement face-to-face patient encounters, and is particularly important to addressing health care needs in rural areas. Recent regulatory catalysts, particularly in the Medicare Advantage program, have served to elevate the visibility and importance of telehealth in the overall health care delivery system. Starting in 2020, Medicare Advantage plans can offer any clinically appropriate physician services through telehealth as part of the standard Medicare benefit. Network adequacy standards can also be met via telehealth providers under certain programs. This presentation will cover the basics of what constitutes telehealth, and provide tangible demonstrations of telehealth technology (simulating variations mediums through which services are delivered). We will cover the what, the why, and the where (anywhere) of telehealth in 2020.

Description: FASB has provided broad guidance for application of long-duration targeted improvements (LDTI) in Actuarial Standards Update 2018-12 for U.S GAAP financial reporting. However, the broad guidance provided leads to several interpretations and technology, data and system implementation challenges. During this session, the presenters will focus on sharing the technology, system and data challenges and insights gathered from their FASB LDTI implementation journey, including lessons learned from collaboration with other discipline areas and stakeholders such as finance, investment and IT. The presenters will also discuss methods to overcome challenges and go beyond compliance.

Description: This session lays the foundation for understanding the current workplace landscape and expected changes over the next generation, including the new gig economy. The material will provide an understanding of the relationship between the workplace and insurance, beginning with a macro view of the job market of the future: which jobs are growing, which are shrinking, and which are likely to be completely replaced by technology? The overview includes a brief presentation of Munich Re's research on the changing landscape and the effect on worker well-being and finance.

Description: The SOA launched the Actuarial Innovation & Technology Strategic Research Program earlier this year, focusing on projects in which technology is being used in actuarial work. The presenters will highlight reports from the program including a review of the Top Actuarial Technologies of 2019, the growing use of cloud computing and its impact on furthering and deepening actuarial analyses, and the growing innovative approaches using non-traditional data sources for risk selection and segmentation and its intersection with industry regulation. An overview of this new SOA research initiative and key findings from recently released reports will be covered.

Description: To remain relevant, insurers need to understand and adapt to changing consumer behaviors. There is no doubt about it, millennials have different expectations around searching, buying and servicing, and insurance is no exception! Come hear from four different insurance startups who are designing solutions for this future generation of insurance buyers, followed by a panel discussion with the opportunity to ask questions. You'll learn and perhaps even be inspired to propose solutions in your own company. You may even start calling yourself a Millenial Maven too!

Description: Ignite-style presentations feature presenters with 20 slides, automatically advancing every 15 seconds. The result is a fast and fun presentation which lasts just five minutes. The first portion of this session will feature insurtech innovators doing Ignite-style presentations on various insurtech topics. Then, stick around for the second portion when all presenters will take part in a moderated, talk show-style discussion. You'll get a chance to ask questions and dig deeper into the topics you just heard about. Find out how you can be part of the insurtech revolution. Be prepared for a fast-paced, thought-provoking session that you'll remember long after it ends!

Description: Session 176: The Future of Medical Records in Underwriting

Description: Implementation of GAAP Targeted Improvements will impact data, reporting, resourcing and governance. This provides an ideal opportunity to rethink some of the data and reporting processes currently in place and how they can be improved to create effective and scalable solutions for the future. With the transition date already behind us for public companies and preparation in motion, we will share insights into how organizations have started to tackle implementing the GAAP Targeted Improvements. The presenters will share insights on data and process challenges and possible solutions, as well as a 'smart compliance' approach to comply with the most valuable aspects of compliance. Resourcing strategies for successful implementation will also be discussed.