Description: Healthcare cost is increasing at 9.3% in Asia in 2017 and health insurance cost will eventually catch up, making healthcare unaffordable to aging populations. Inefficiency in healthcare system is a contributing factor. In this session, use cases on how AI is impacting the health insurance operations on 3 core challenges. Document processing: A lot of documents are generated in the healthcare ecosystem, medical reports, diagnosis, invoices etc. Currently most of the documents are still reviewed manually and rely heavily on users’ judgement. Customer engagement: Customers are generally under distress and feel rejected during the claim process. It is due to the time and process needed to get the information they look for, the gap between the sales and claims process, and the reimbursement amount. Claim settlements: Claim adjudication is a technical process that review the disease, treatment and policy coverage. The process is specific to disease and difficult to be generalized. Thus, the process is far from consistent and invites fraud, abuse and wastage in this area.

Description: This newsletter provides a regulation outlook for the use of AI/ML in insurance industry, interpretations of regulatory expectations and what insurers should consider when managing risks associated with the development, implementation and use of AI/ML models/tools.

Description: A look at the near future and far future of various elements of Actuarial Models as defined through ASOP 51. What is driving the complexity for inputs, calculations, and outputs. Howe will actuaries handle these challenge?

Description: Technology has streamlined countless processes in our daily lives, and insurance is no stranger to this transformation. Technology can make insurance simpler and more personal for consumers, and can enable actuaries to better analyze unstructured data, make good decisions, create new products, and find channels to enhance profitability, provided they can tame the flood of information pouring in from across the digital ecosystem.

Description: Hardly a day goes by without a feature story about the latest reverberation from the expanding use of Artificial Intelligence/Large Language Models (tools) in a variety of settings. The pace of use (and misuse) of these tools, such as ChatGPT and Bard, has been explosive and shows no sign of abating. Many experts would argue we are on the cusp of a permanent paradigm shift in teaching/academics and overall application of technology. With these issues in mind, the Society of Actuaries (SOA) Research Institute’s Aging and Retirement program is interested in an exploration of this topic from a variety of perspectives. The result of this effort is intended to provide a useful resource for readers to become well-grounded on the issues surrounding the impact of these tools in a retirement context and set the stage for future research.

Description: The Society of Actuaries (SOA) Research Institute received a grant from the U.S. National Science Foundation (NSF) to educate insurance actuaries on the use of wildfire risk datasets and models to be developed by researchers from academia and the U.S. National Aeronautics and Space Administration (NASA).

Description: This newsletter provides a regulation outlook for the use of AI/ML in insurance industry, interpretations of regulatory expectations and what insurers should consider when managing risks associated with the development, implementation and use of AI/ML models/tools.

Description: How the speed of change is accelerating and how we could react to this as a profession.

Description: View the Data Challenges in Building a Facial Recognition Model and How to Mitigate Them

Description: The purpose of this report is to demonstrate how artificial intelligence applications have grown since their infancy and invite the reader to consider the vast data at our disposal for the future.