Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: A discussion with an experienced actuarial manager on how the COVID-19 pandemic has impacted people management and what we can learn and apply in the actuarial profession going forward.

Description: James Glickman delivers his general session speech at the SOA 2019 SOA Annual Meeting & Exhibit in Toronto.

Description: Andy Rallis delivers his speech at the presidential luncheon of the SOA 2019 SOA Annual Meeting & Exhibit in Toronto.

Description: This article covers the importance of letting teams lead you as a leader, that it's okay to admit you're not okay even at work, and that it's important to find informal ways for virtual teams to connect.

Description: Providing ways to master the art of soft skills and embracing agility to propel actuarial success in today's market.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a dilemma involving an ASA who decided to stop taking exams, and communication difficulties with the Chief Actuary.

Description: Applying Agile Methodologies to Manage Work and Drive Value is intended as an overview of the SCRUM, Kanban, and Lean methods of managing work in constantly changing environments. The value it provides is to draw awareness to the various methods that exist when the goal is to perform work with agility. There are three main sources of information within this version: scrumalligance.org, kanban.university, and lean.org for reference.