Description: As leaders and managers, we have results to achieve. To get those results, we have to do the right things. Those “things” include the management and deployment of our resources.

Description: How you can use your motivation and persistence to become an optimist.

Description: Servant leadership article in the series.

Description: This is the third in a four-part series dedicated to strategies for improving EQ, based on the book Emotional Intelligence 2.0 written by Travis Bradberry and Jean Greaves. In previous issues of The Stepping Stone, I discussed the skills of self-awareness and self-management. In this article, I will share a few more of the book’s strategies and provide examples and personal insights to illustrate how to develop the third skill of social awareness in personal, social, and business situations.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: Interviews with industry leaders. This is the first interview of the series.

Description: Interview with James Glickman on leadership topics.

Description: We will demonstrate three analytical tools along with a sample case study showing how they might be applied to a fictional actuarial organization within ABC Life. The goal is to highlight how they might be applied to perform a health check of an actuarial function organizational design. This can measure effectiveness quantitatively via benchmarking how an actuarial function might stack up against the industry and management expectations. The tools and techniques are critical for actuarial leaders and managers but are also relevant to all actuaries, since we can all benefit from understanding how our individual work efforts fit into the bigger picture of an organization.

Description: This article addresses how to best use body language to one's advantage

Description: A real life business dilemma faced by an actuary is presented, and readers are invited to answer "What Would You Do?"