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  • How and When to Just Say No
    How and When to Just Say No A critical skill (and path to greater satisfaction) is learning how to say no professionally, without getting a reputation as unhelpful, or for making excuses.

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    • Authors: John West Hadley
    • Date: Oct 2018
    • Competency: Communication>Oral communication; Communication>Persuasive communication; Leadership>Influence; Leadership>Mentoring
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Critical Influencing Skills for Advancing Professionals
    Critical Influencing Skills for Advancing Professionals This article focuses on how a manager should focus on 'influencing' to get their team to be as high-performing as possible.

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    • Authors: Raymond DiDonna
    • Date: Oct 2018
    • Competency: Communication>Persuasive communication; Leadership>Influence; Leadership>Mentoring
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills