Description: How to offer constructive criticism and use it as a tool to improve work processes, nurture business relationships and get the outcomes you want.

Description: This article discusses the lessons the author learned from the book The Advantage by Patrick Lencioni on the value of organizational health.

Description: The authors discuss best practices in building, retaining, and growing diverse actuarial teams and evidence that points to the benefits to companies of doing so.

Description: This article explains why leaders should care about the culture at their organization.

Description: Some of the great works of classical literature still speak to issues that business leaders face today. The author focuses on Thucydides’ History of the Peloponnesian War and Homer's The Iliad.

Description: Gaining people management skills from Captain D. Michael Abrashoff's book, "Its Your Ship: Management Techniques from the Best Damn Ship in the Navy"

Description: Cassie He and Linda Liu, two actuarial students, invite Mark Freedman, the President-Elect of SOA to share with us his experience as an actuary, the challenges and opportunities facing actuaries and the outlook for the profession as SOA president.

Description: This article is about the requirement of leadership and effective business development in the insurance industry.

Description: Presented at May 2002 Spring Meeting. This session explains how there is a fuzzy boundary between the actuarial area and the non-actuarial information technology 'IT' departments at most insurance companies. Panelists share first-hand experience of working relationships between actuarial and IT departments and the problems they have encountered.

Description: The article summarizes a key take-away of mine while working internationally for a 3 month period. The take-away is how a global perspective helps us personally and professionally grow to be more effective leaders.