Description: This article highlights the importance of communicating concisely and effectively through email and other written forums, and when/when not to use written vs. other forms of communication.

Description: Join this interactive session and increase your creative confidence. Design pros from University of Toronto Rotman School of Management will discuss how to use design thinking to solve problems big and small. Be prepared to roll up your sleeves and do some hands-on exercises to help unlock your innovative thinking. Who knows what creative solutions we might come up with! This session will be of interest to actuaries of all experience levels and disciplines. Don't we all have problems to solve?