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Changing the Status Quo Bias
Changing the Status Quo Bias Applying behavioral-science and shared-value principles to insurance is a win-win proposition for both insurers and clients. Behavioral economics;Policyholder ...- Authors: Francois Millard, Daniel Kotzen, Jos Maroba
- Date: May 2018
- Competency: Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: News Direct
- Topics: Economics>Behavioral economics; Life Insurance>Policyholder behavior - Life Insurance; Life Insurance>Marketing and distribution - Life Insurance
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For New Life Customers, It's All About the Experience
For New Life Customers, It's All About the Experience Life Insurers have fallen behind the customer service curve and service expectations of younger customers. This article suggests changes ...- Authors: Samir Ahmed
- Date: Oct 2018
- Competency: Leadership>Thought leadership; Strategic Insight and Integration>Strategy development; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: CompAct
- Topics: Life Insurance>Marketing and distribution - Life Insurance; Technology & Applications>E-commerce; Technology & Applications>Software