Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: This article addresses how to best use body language to one's advantage

Description: This article explores how to create influential relationships with three different entities—your direct reports, peer group and boss. Ultimately, positive influence begins with strong relationships. While maintaining authenticity, mutual respect, and integrity, it is worthwhile to develop contacts, associations and affiliations that benefit your work, organization, and career growth.

Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: What are the keys to creating the sort of actuarial career that leads to senior leadership roles? Is it to put more and more work into your technical skills, or to develop the 'soft skills' that make you standout among other actuaries? Learn one of the keys to self-marketing in a natural way, so you can make sure that opportunities find you.

Description: Presented at October 1996 Annual Meeting. This panel presents an overview of current and future employment trends in each area of the actuarial profession. Topics include: skill development, marketability and future opportunity positioning.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Have you ever felt paralyzed seeing all the things before you that seemed impossible to complete? Asking for help can help, even though most of us don't want to seem inept or weak. This article outlines the benefits of asking for help, provides advice about how to do it, and describes the benefits of doing so.

Description: Servant Leadership is a leadership philosophy that focuses on organizational success through serving and enriching the lives of the employees. As employees become engaged the organization becomes more vibrant, sustainable and successful. Four primary principles are discussed: Create an Environment for Employee Growth; Provide Employees What the Need to Thrive; Remove Obstacles to Employee Achievement; Help Employees Reach Organizational and Personal Goals. Trust, creativity, shared vision, listening, job skills and personal attention lift employees up, creating high quality, engaged employees that help drive organizational success and create a pool from which the next generation of leaders for the company will emerge.