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  • Feedback That's Tough on Problems, Not on People
    Feedback That's Tough on Problems, Not on People How to offer constructive criticism and use it as a tool to improve work processes, nurture business relationships and get the outcomes you ...

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    • Authors: Malory Fischer
    • Date: May 2012
    • Competency: Communication>Difficult message delivery; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • The Confidence to Walk Away
    The Confidence to Walk Away This article explains what to do when you've concluded that a job or assignment isn't for you. 4294990431 5/1/2012 12:00:00 AM ...

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    • Authors: John West Hadley
    • Date: May 2012
    • Competency: Communication>Difficult message delivery
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Professional development
  • Critical Influencing Skills for Advancing Professionals (Part 3)
    Critical Influencing Skills for Advancing Professionals (Part 3) This article provides advice and guidance to young actuaries looking to influence their leaders and senior management. Career ...

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    • Authors: Raymond DiDonna
    • Date: Feb 2014
    • Competency: Communication>Difficult message delivery; Communication>Persuasive communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Write for Results
    Write for Results Write for your readers. That's what you can do to ensure that your emails, reports, and model updates are clear and contain the appropriate level of detail.

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    • Authors: Pamela Burns
    • Date: Mar 2017
    • Competency: Communication>Difficult message delivery; Communication>Persuasive communication; Communication>Written communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • How to Handle Communication Mishaps in the Workplace
    How to Handle Communication Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, ...

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    • Authors: David Miller
    • Date: Nov 2012
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
    Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How ...

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    • Authors: Kelly Hennigan
    • Date: Sep 2014
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • The Sunny Actuary
    The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together. Computer ...

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    • Authors: Anthony Batory
    • Date: Nov 2015
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Emotional Intelligence
    Emotional Intelligence Emotional Intelligence: Why you need it, and how you can increase it PD;EQ 6442470625 8/1/2016 12:00:00 AM ...

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    • Authors: Lauren Scalzo
    • Date: Aug 2016
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Professional development
  • Alone Together: Introverts, Extroverts and Team Dynamics
    Alone Together: Introverts, Extroverts and Team Dynamics This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of ...

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    • Authors: Mitchell Stephenson
    • Date: Jul 2017
    • Competency: Communication>Difficult message delivery; Communication>Oral communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Radical Candor: Giving—and Receiving— Feedback in Real Time
    Radical Candor: Giving—and Receiving— Feedback in Real Time This article goes through effective ways to give, and ask for, feedback in real time Career planning;Product development 6442483901 7/1 ...

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    • Authors: Mitchell Stephenson
    • Date: Jul 2018
    • Competency: Communication>Difficult message delivery; Communication>Oral communication; Communication>Written communication; Leadership>Influence; Leadership>Mentoring; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Strategic Insight and Integration>Management partnership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development