Description: Actuaries play pivotal roles in insurance companies, consulting firms, and throughout the industry. With the ongoing accounting and regulatory changes, process and system modernization, and the rapidly changing environment, actuaries frequently find themselves working in multidisciplinary projects with non-actuarial teams. In order to take on broader leadership roles, actuaries are often times expected to partner with and/or lead non-actuarial personnel. How can actuaries work most effectively with non-actuaries? A panel of industry leaders across different disciplines will share their perspectives on actuaries working with and building effective relationships with non-actuarial colleagues. The panelists will cover how actuaries add value in a non-actuarial world, what aspects actuaries can focus on to be more effective across disciplines, and incorporate success stories as well as lessons learned.

Description: Servant Leadership is a leadership philosophy that focuses on organizational success through serving and enriching the lives of the employees. As employees become engaged the organization becomes more vibrant, sustainable and successful. Four primary principles are discussed: Create an Environment for Employee Growth; Provide Employees What the Need to Thrive; Remove Obstacles to Employee Achievement; Help Employees Reach Organizational and Personal Goals. Trust, creativity, shared vision, listening, job skills and personal attention lift employees up, creating high quality, engaged employees that help drive organizational success and create a pool from which the next generation of leaders for the company will emerge.

Description: James Glickman delivers his general session speech at the SOA 2019 SOA Annual Meeting & Exhibit in Toronto.

Description: Leadership inspiration essay asserting that the things that are the most valuable to us are also the things that we have to work the hardest for.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved an actuarial manager facing the potential resignation of a key employee.

Description: Andy Rallis delivers his speech at the presidential luncheon of the SOA 2019 SOA Annual Meeting & Exhibit in Toronto.

Description: In the insurance industry, machine learning models are increasingly used to make decisions that affect people's lives. In order to ensure that models are fair, they should be audited for bias. There are no hard and fast rules for bias audit; metrics that can be used to evaluate fairness vary depending on the context in which the model is deployed. In this session, we present a flexible framework that highlights key considerations in bias evaluation that can be adjusted to suit your process. In this session, we will learn about different metrics to assess fairness, discuss open source tools that can be used for bias audit, and walk through a case study.

Description: A personal account of how humor in the workplace improved productivity.

Description: This article identifies four root causes of poor performance and four remedies to address them that every leader should know.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved management hiring someone to make changes, then ignoring all suggestions.