Description: In this article about effective communicating, the author starts with saying “think about it—how many times have you hit ‘send’ and wished you could get that e-mail back?” The author goes on to discuss communication blunders and provide advice on thinking before responding, as in situations where you feel something unfair has been said or you are otherwise defensive.

Description: The author discusses how to speak boldly, and that communicating as a professional and a leader is a powerful tool.