Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: After research involving auto insurance is retracted due to fraud, I revisit my own book review and unskeptical quoting of that now-debunked research. A lesson in ASOP 23, on Data Quality, ensues, as it seems data in the research was falsified. There is also a lesson in ASOP 56, Modeling, which includes aspects of relying on outside experts for model input. At the end of it all, the value of our actuarial professional standards, in light of other professions seemingly having no standards (or no serious repercussions for breaching said standards), shines through. Also, be skeptical of 'one simple trick' approaches to transform the insurance industry.

Description: This is the third in a four-part series dedicated to strategies for improving EQ, based on the book Emotional Intelligence 2.0 written by Travis Bradberry and Jean Greaves. In previous issues of The Stepping Stone, I discussed the skills of self-awareness and self-management. In this article, I will share a few more of the book’s strategies and provide examples and personal insights to illustrate how to develop the third skill of social awareness in personal, social, and business situations.

Description: Discussion of peer mentoring: what it is, how it is different than traditional mentoring, and different forms that it can take. Some forms are 1 on 1, informal, formal, talking partners, groups, Lean In Circles, SOA Community Engagement. Includes a list of potential discussion topics for use in peer mentor conversations.

Description: What are the keys to creating the sort of actuarial career that leads to senior leadership roles? Is it to put more and more work into your technical skills, or to develop the 'soft skills' that make you standout among other actuaries? Learn one of the keys to self-marketing in a natural way, so you can make sure that opportunities find you.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: Based on the book “Emotional Intelligence 2.0” written by Travis Bradberry and Jean Greaves, the four skills necessary to improve EQ are– 1) self-awareness; 2) self-management; 3)social awareness; and 4) relationship management. This article explores the skill of self-awareness by sharing examples and personal stories, highlighting three strategies to practice. In addition to lowering stress and becoming happier, having a greater ability to regulate our emotions gives us confidence, helps us communicate better, allows us to understand multiple perspectives, builds trusting relationships, and frees us from our assumptions and biases. Ultimately, this gives us more potential to influence other sand make better decisions.

Description: This article is intended to provide young actuarial professionals and job seekers with tips on succeeding in remote interviews.

Description: Leadership interview with Karen DeToro to discuss her career journey and share leadership wisdom.

Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.