Description: A contract owner selects a payout for his annuity using an AI/bot. The AI/bot presents various options with differences in payment and interacts with him in a simulated chat session. He decides on the form of payout. Compared to regular customer service the AI/bot was an improved experience with a call to action for the industry to build it.

Description: Many seniors who own houses in the United States have most of their wealth in their houses. Home Equity Conversion Mortgages are designed to allow seniors to borrow money against their house. This paper describes a stochastic simulation approach used to estimate the amount of a level-payment annuity payable as long as the senior is alive and living in his/her home. From Actuarial Research Clearing House 1990, VOL. 2.