Description: How you can use your motivation and persistence to become an optimist.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: This article is intended to provide young actuarial professionals and job seekers with tips on succeeding in remote interviews.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a career decision by a near FSA.

Description: This is original content that cites the value of networking within the workplace. It describes the benefits that accrue to the individual employee, as well as research findings on the positive impacts internal networking has for organizations. The article describes six specific skills that make internal networking effective. It also provides ideas for gaining proficiency in these skills in the natural course of daily work activity.

Description: Executives often tell subject matter experts such as actuaries, “You should think more strategically!” But the executives never define what they mean by “thinking more strategically”. This article defines the skills actuaries need to be perceived as being more strategic. It will provide practical steps actuaries can take to gain more strategic influence and escape the trap of being perceived as only a subject matter expert who provides limited strategic value.

Description: The author briefly describes a hypothetical example of several unconscious biases in the workplace, drawing upon the behavioral economics work of Kahneman and Tversky. He presents data to refute the snap judgments that are all too common in human interaction.

Description: Executive Coach Marcel Schwantes demonstrated that applying daily practices of Servant Leadership is really the best way to engage workers to perform at a high level, which will improve the bottom line. Here Schwantes returns to kick-off a six part series that delves deep into the best practices of what a servant leader is, and does.

Description: With increasing demand for quality new-hires, it is increasingly important to hire the most impactful employees. Actuaries who think creatively can have a disproportionately positive effect on their employers. In this article, we discuss how to identify this type of person during the interview process.

Description: We discuss a high-level overview with practical steps on how to be a great manager. We describe 14 real-life traits of a truly impactful manager that can be used to successfully guide a team that includes staff who are at any level of their career. The results should help create a dynamic, empowered and engaged team