Description: This is a summary of the benefits of attending the 2019 Predictive Analytics Symposium.

Description: 2021 ImpACT Conference - Session 12E: AITSC Present II – Actuarial Innovation and Technology Research Roundtable 10.29.21 Recording

Description: This second session in the series examines responses to the changing workplace landscape from outside the insurance industry. Using a question-and-answer approach with our panelists, this session focuses on practical approaches to identifying new opportunities, and ways in which traditional products and sales channels are changing to meet emerging needs. Compared with other vertical financial services, the life insurance industry has a very low level of 'touch' with its customers. Communication with customers is often limited to the annual mailing of premium invoices. Wellness platforms offer life insurers a means to increase customer engagement, building stronger brand affinity and improving persistency. Life insurers can also leverage customer data collected through the wellness platform to streamline the underwriting process for cross-sales, increasing volume and efficiency.

Description: Healthcare cost is increasing at 9.3% in Asia in 2017 and health insurance cost will eventually catch up, making healthcare unaffordable to aging populations. Inefficiency in healthcare system is a contributing factor. In this session, use cases on how AI is impacting the health insurance operations on 3 core challenges. Document processing: A lot of documents are generated in the healthcare ecosystem, medical reports, diagnosis, invoices etc. Currently most of the documents are still reviewed manually and rely heavily on users’ judgement. Customer engagement: Customers are generally under distress and feel rejected during the claim process. It is due to the time and process needed to get the information they look for, the gap between the sales and claims process, and the reimbursement amount. Claim settlements: Claim adjudication is a technical process that review the disease, treatment and policy coverage. The process is specific to disease and difficult to be generalized. Thus, the process is far from consistent and invites fraud, abuse and wastage in this area.

Description: 2021 Life Meeting - Session 5F: Premium Leakage - How Outdated Claims Systems are Losing You Money 8.31.21 Recording

Description: InsurTech Q&A

Description: In the modern world, users expect a top-notch user experience on whatever device they are using. Marketing, distribution, and user experience have become the trinity in finding, acquiring, and keeping a user through the end of an application process. Recently, particularly in the post-COVID digital-first world, many insurance companies have transformed their technology teams to build significantly improved user-experiences on their websites and mobile apps. The designs are often limited by the insurance products that the consumer wants to interact with (and how they want to interact). In this session, the presenters will look at how actuaries can design the insurance product simultaneously to the user experience, and let the experience drive product development.

Description: The emergence of technology to advance data visualization has helped uncover hidden insights in our data that was previously difficult to do. Designing engaging charts and crafting gripping stories through visualization has never been easier. This session will focus on understanding the fundamentals and considerations when deploying data visualization and selecting the best data visualization tool. Additionally, the course will provide an example of creating advanced data visualizations using Power BI.

Description: Support systems and new solutions to enable caregivers to deliver better care and reduce personal stress.

Description: This report is intended to serve as a guide to the InsurTech landscape for the actuarial community and insurance practitioners. InsurTech is the use of emerging hardware, software and user interfaces to address inefficiencies or opportunities in the insurance value chain. It often involves technology, data and analytics.