Description: Based on the book “Emotional Intelligence 2.0” written by Travis Bradberry and Jean Greaves, the four skills necessary to improve EQ are– 1) self-awareness; 2) self-management; 3)social awareness; and 4) relationship management. This article explores the skill of self-awareness by sharing examples and personal stories, highlighting three strategies to practice. In addition to lowering stress and becoming happier, having a greater ability to regulate our emotions gives us confidence, helps us communicate better, allows us to understand multiple perspectives, builds trusting relationships, and frees us from our assumptions and biases. Ultimately, this gives us more potential to influence other sand make better decisions.

Description: This article explores how to create influential relationships with three different entities—your direct reports, peer group and boss. Ultimately, positive influence begins with strong relationships. While maintaining authenticity, mutual respect, and integrity, it is worthwhile to develop contacts, associations and affiliations that benefit your work, organization, and career growth.

Description: A compilation of reader responses is presented to a real life situation. This issue’s case study involved a candidate for an actuarial position who didn't handle salary discussions well, and whether that should impact the hiring decision.

Description: Can quiet actuaries inspire others and get things done just as well as their louder, more social colleagues? This isn’t just a question that plagues quiet actuaries, of course. For the over half of us that identify as quiet people and wish to lead, it’s easy to second guess and doubt ourselves. This doubt sometimes holds us back from reaching for that promotion, or starting that new organization. Some quiet actuaries may try to adapt extravert behaviors, however those efforts can be draining and short-lived. This article shows how quiet actuaries can authentically lead and leverage their strengths.

Description: This article discusses two key challenges one must overcome to gather the best data for managers to make data-driven decisions.

Description: In May, the Leadership and Development Section sponsored a webinar where 4 four senior actuarial leaders with different backgrounds, experiences, and geographic locations shared their journeys and unique perspectives. This article summarizes the key takeaways from the discussion of the paths they followed to leadership.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a dilemma involving an ASA who decided to stop taking exams, and communication difficulties with the Chief Actuary.

Description: This article is about small business changes and challenges before and after COVID.