Description: Healthcare cost is increasing at 9.3% in Asia in 2017 and health insurance cost will eventually catch up, making healthcare unaffordable to aging populations. Inefficiency in healthcare system is a contributing factor. In this session, use cases on how AI is impacting the health insurance operations on 3 core challenges. Document processing: A lot of documents are generated in the healthcare ecosystem, medical reports, diagnosis, invoices etc. Currently most of the documents are still reviewed manually and rely heavily on users’ judgement. Customer engagement: Customers are generally under distress and feel rejected during the claim process. It is due to the time and process needed to get the information they look for, the gap between the sales and claims process, and the reimbursement amount. Claim settlements: Claim adjudication is a technical process that review the disease, treatment and policy coverage. The process is specific to disease and difficult to be generalized. Thus, the process is far from consistent and invites fraud, abuse and wastage in this area.

Description: On behalf of The Actuarial Demography Team of CREAD (Centre for Research in Applied Economics for Development, Algiers, Algeria), Farid FLICI hosted Arpita DAS from Actuaries Without Borders (AWB) belonging to the International Association of Actuaries (IAA) to facilitate a 3 days training on "Data Science for Health & Life Insurance" for actuaries in Algiers. The training was held in CREAD's from 23th to 25th of December 2018 and was attended by actuaries and statisticians from insurance companies, public insurance regulators, social security organizations, and academia.

Description: A new wave of life insurance buyers is finally here - but are we ready? In this article, Richard De Sousa shares proprietary research about the Millenial generation, its beliefs related to life insurance, and its preferences when it comes to learning about, purchasing, and engaging with life insurance products, advisors and companies. Also explored is the foundational role that technology and wellness play in driving the kind of experience that will attract millenial buyers. After reading this article, you will better understand the characteristics of this new generation as well as the innovative companies that are targeting them, and learn about different and novel ways to better engage with customers and enhance the value of your own products and services.

Description: PartnerRe Life and Health is rapidly growing its presence in global markets. This growth means that our medical underwriting team has to handle 25 percent more cases every year. To manage these additional cases without increasing headcount at the same pace, the team has to operate more and more efficiently. In a market where response time is a key differentiator, we improve efficiency by using machine learning to triage and prioritize the underwriting team's case work. In this talk, we describe the model pipeline end to end. That is, we cover the entire implementation chain from accessing data to the eventual evaluation of the added value. In particular, we discuss often neglected topics such as model risk mitigation, technical deployment of the model and integration into business processes.

Description: Ever wanted to do a Kaggle data science competition, but didn't know where to start? This presentation meets the needs of actuaries interested in predictive analytics and competitive data science. The presentation will describe the nature of competitive data science, and provide insights into lessons learned by competing in the Airbus Ship Detection Challenge at Kaggle, as well as other Kaggle competitions. The presenters will provide an introduction to neural networks and describe the nature of the Airbus Ship Detection Challenge and other Kaggle competitions, plus a solution approaches that can be used to obtain top scores using Convolutional Neural networks (CNNs), random forests and boosted trees.

Description: View the Avoiding Unfair Bias in Insurance Applications of AI Models - Chinese

Description: Read this report to learn more about interpretable machine learning techniques for health insurance fraud detection.

Description: How the speed of change is accelerating and how we could react to this as a profession.

Description: The purpose of this report is to demonstrate how artificial intelligence applications have grown since their infancy and invite the reader to consider the vast data at our disposal for the future.

Description: A literature review report that looks at research on how artificial intelligence is used in actuarial work.