Description: The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, assumption of motive, and relational tension, and suggests clarifying conversation as a way to address these challenges.

Description: A business leader and researcher describe the importance of effective leaders revealing their failures as well as successes.

Description: This article shares tips for those starting out in the actuarial profession. The source is my experience and that of Ian Duncan FSA FIA FCIA MAAA and other actuaries.

Description: The author stresses the importance of presenting yourself in a positive light.

Description: Book summary and review of "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move from trusting to distrusting, and how to achieve conversational intelligence and Level III conversations.

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Description: Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together.

Description: Emotional Intelligence: Why you need it, and how you can increase it

Description: How do you distinguish yourself and your team, and make their contributions stand out? By articulating your 'superpower' in a natural way. Learn how.

Description: This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of author Susan Cain.