Description: Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together.

Description: The author explores leadership—what it is, how to achieve it, and qualities of great leaders.

Description: This article focuses on how a manager should focus on 'influencing' to get their team to be as high-performing as possible.

Description: Over the last decade, the actuarial career has gained significant attention of entry level job-seekers as it continues to be one of the consistently top rated jobs in the market. There are different avenues to break into the profession, but one of the most common is through an Actuarial Student Program, where a company formally supports the exam progress of individuals through paid study materials, exam fees, and time off to study. Most programs also include an emphasis on development of leadership and communication skills. As the recruiter for MassMutual’s Actuarial Student Program, I get the opportunity to regularly share with candidates why I believe a student program is such a powerful springboard for a successful actuarial career. Profiled in the article is two actuarial students and one recent actuarial student program “graduate” to highlight the value a student program can bring to one’s professional development.

Description: To persuade successfully and non-manipulatively, it’s important to understand five key principles of influence. In this four-part series, I’ll be covering these five principles that are based on human psychology and behavior. Let’s look at the first two now.

Description: Negotiation has been a critical skill for me for most of my career. I’ve worked as a product actuary, represented a major distributor and now I’m a reinsurance intermediary. Technical actuarial skills were never my strength. However, I’m often able to get parties with differing goals to find a common ground, enabling a project to be completed to everyone’s satisfaction. From The Stepping Stone, April 2005, Issue No. 18.

Description: Principle #4: People make buying decisions based on emotion and justify these decisions with logic. To be influential, we need to take into account both logic and emotion. Of the two, emotion is a much more powerful motivating force. Unfortunately, too many people ignore the emotional component and focus solely on logic - neglecting what compels people to buy.