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  • Leadership Tip: Use The Entire Toolbox
    Leadership Tip: Use The Entire Toolbox This article discusses how your leadership style should vary depending on the person you are leading, the situation and goal. 4 syles of leadership are ...

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    • Authors: David Miller
    • Date: Feb 2013
    • Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Relationship Management>Staff management and motivation
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • The Five Key Principles of Influence - Part 1
    The Five Key Principles of Influence - Part 1 To persuade successfully and non-manipulatively, it’s important to understand five key principles of influence. In this four-part series, I’ll be ...

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    • Authors: David Miller
    • Date: Nov 2015
    • Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Relationship Management>Relationships and trust; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • The Five Key Principles of Influence - Part 3
    The Five Key Principles of Influence - Part 3 Principle #4: People make buying decisions based on emotion and justify these decisions with logic. To be influential, we need to take into account ...

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    • Authors: David Miller
    • Date: May 2016
    • Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills