Description: This is a summary of the book In Search of Excellence - Lessons from America's Best Run Companies. and how insurance companies and actuaries do not achieve escellence. The author outlines three out of eight qualities that these best run companies had in common.

Description: This presentation is a section meeting from the 1991 Annual Meeting of the Society of Actuaries, held October 20-23 in Toronto. The speaker, an author and the Walter H. Carpenter Professor of Management at Babson College, describes powerful new techniques for cutting through interdepartmental barriers and motivating people over whom you have no authority to lend your support, to lend you their support. From the Record of Society of Actuaries, Volume 17, No. 4A.

Description: Chairperson corner article discussing different coaching methods from several different books.

Description: At the 2004 Annual Meeting, four industry leaders, David Atkinson, Patricia Guinn, Bruce Nicholson, and Salim Manzar, shared their insight on a variety of questions. This article briefly covers their responses to a few of those questions.

Description: More and more insurers are relying upon their human resources teams to help them make the transition from domestic to transnational concerns. Here, a leading international HR expert discusses how to do just that.

Description: An update on recent and upcoming activities of the International Section Council as it continues to find ways to serve its members and other interested parties who are either working overseas or have a strong international interest.

Description: This articles showcases the principles of effective servant leadership.

Description: This article describes and shows how to apply an often overlooked but crucial concept to build influence in conversations, tension management.

Description: A real life situation is posed involving a management, leadership, or other business decision. This is the compilation of responses to "What Would You Do?" for a case study that involved a management dilemma.

Description: Even if you are analytic and process oriented, you have the ability to be great at selling.