Description: This is a report on the operations of the 'Committee on Review' which is devoted to reviewing actuarial, mathematical, and other texts of interest to actuaries.

Description: From a session at a meeting of the Society of Actuaries held in San Diego, CA, June 22-23, 2000 The instructor led participants in a discussion of examples of inappropriate communications and the impact on individuals and organizations. A model showing the relationship between perception and intent was demonstrated.

Description: Executive Coach Marcel Schwantes demonstrated that applying daily practices of Servant Leadership is really the best way to engage workers to perform at a high level, which will improve the bottom line. Here Schwantes returns to kick-off a six part series that delves deep into the best practices of what a servant leader is, and does.

Description: Emails are to the business world what cars are to a road trip: we can't get anywhere without them. This article offers 6 specific strategies to write emails more effectively. The theme is that re-reading your emails to check for a clear goal, conciseness, appropriate tone, etc. is a worthwhile time investment as it saves your reader time and prevents problems caused by miscommunication.

Description: Servant Leadership is a leadership philosophy that focuses on organizational success through serving and enriching the lives of the employees. As employees become engaged the organization becomes more vibrant, sustainable and successful. Four primary principles are discussed: Create an Environment for Employee Growth; Provide Employees What the Need to Thrive; Remove Obstacles to Employee Achievement; Help Employees Reach Organizational and Personal Goals. Trust, creativity, shared vision, listening, job skills and personal attention lift employees up, creating high quality, engaged employees that help drive organizational success and create a pool from which the next generation of leaders for the company will emerge.

Description: Actuarial functions are being asked to do more with less: being challenged to provide more value to the business through applying insight and foresight. This article examines ways in which actuaries can provide business insights with very limited investment. The article provides actionable steps that actuaries easily apply to their daily work.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This case study involved an actuary interviewing a candidate who seemed exceptional, until she started pushing back on the job level.

Description: With increasing demand for quality new-hires, it is increasingly important to hire the most impactful employees. Actuaries who think creatively can have a disproportionately positive effect on their employers. In this article, we discuss how to identify this type of person during the interview process.

Description: The article discusses the use of the keyword strategy in teaching. The literature with a negative view of keywords is reviewed and responded to by advocating keywords with multiple meanings supplemented with relevant instructional guidance. Numerous examples are presented from the SOA preliminary exams. Additionally, advanced use of keywords to problems not having them are presented.

Description: This is a teaching session focusing on effective communication skills including the importance of listening, effective speech delivery, and effective writing skills. From Record of Society of Actuaries 1981, Vol. 7, No. 1.