Description: The goals of the first Annual LTC Operations and Technology Benchmark Survey were to develop time and cost benchmarks for LTC operations, identify the most pressing operations and technology issues, and gain insight into the technologies that are being used to administer long-term care business.

Description: This article addresses the complexities and practicalities of constructing a continuance curve from long-term care LTC claims data.

Description: Asset Adequacy Analysis for the Long-Term Care Product: A Case Study by Amy Pahl from Long-Term Care Newsletter, December 2004, Issue No. 13.

Description: Preview of the December 2007 issue of the LTC Section news, including articles on individual claims, retrospective reserve testing, population health management, Alzheimers, psychiatric medication, and the latest LTC Experience Committee report.

Description: Editor's preview of the September 2008 issue of the LTC Section news, including articles on claim reserves, claimant perspectives, independent providers, caregiver perspectives, and recent research. projects.

Description: Following up on recent articles on claim reserves and retrospective testing, this article examines some data quality and methodology issues related to calculating LTCI claim reserves.

Description: Discussion of the implications of a newly adopted NAIC Long-Term Care Insurance Model Regulation provision, which requires benefit trigger decisions to be subject to review by an independent third party, after the insured has exhausted all avenues of internal appeal.

Description: Restoration of Benefits ROB: the provision of a long-term care policy that allows policyholders to restore their maximum benefit period after they have used some or nearly all of their policy benefits to pay for a covered claim event. This is a provision that should be managed closely.

Description: A discussion of reverse mortgages, and their suitability for meeting the long term care needs of seniors who want to stay in their homes.

Description: This article provides some state officials' responses to a request for information from legislators related to the study and reform of Medicaid long-term care (LTC) eligibility and estate recovery rules. In those replies, there is strong evidence that Medicaid eligibility and estate recovery rules are subject to frequent and egregious abuses.