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Are You Listening?
Are You Listening? One of the most underrated skills, when it comes to developing client relationships and personal relationships, for that matter, while serving your clients well and managing ...- Authors: David Miller
- Date: Apr 2005
- Competency: Communication>Active listening
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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How to Handle Communication Mishaps in the Workplace
How to Handle Communication Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development