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  • How to Handle Communication Mishaps in the Workplace
    How to Handle Communication Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, ...

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    • Authors: David Miller
    • Date: Nov 2012
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
    Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How ...

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    • Authors: Kelly Hennigan
    • Date: Sep 2014
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • How to Turn Suspects Into Prospects
    How to Turn Suspects Into Prospects By Ray Mascola Communication;Operational Management;Time Management ;Management Skills ;Entrepreneurism By Ray Mascola Learning any skill takes commitment, ...
    • Date: May 2017
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>Actuarial methods in business operations; External Forces & Industry Knowledge>Actuarial theory in business context; External Forces & Industry Knowledge>External forces and business performance; External Forces & Industry Knowledge>General business skills; External Forces & Industry Knowledge>Internal forces and business performance; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Leadership>Thought leadership; Professional Values>Ethical standards; Professional Values>Practice expertise; Professional Values>Public interest representation; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Results-Oriented Solutions>Actionable recommendations; Results-Oriented Solutions>Assess decision effectiveness; Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Effective decision-making; Strategic Insight and Integration>Influence decisions; Strategic Insight and Integration>Management partnership; Strategic Insight and Integration>Strategy development; Technical Skills & Analytical Problem Solving>Incorporate risk management; Technical Skills & Analytical Problem Solving>Innovative solutions; Technical Skills & Analytical Problem Solving>Problem analysis and definition; Technical Skills & Analytical Problem Solving>Process and technique refinement
    • Publication Name: Innovators & Entrepreneurs
    • Topics: Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • The Sunny Actuary
    The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together. Computer ...

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    • Authors: Anthony Batory
    • Date: Nov 2015
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Alone Together: Introverts, Extroverts and Team Dynamics
    Alone Together: Introverts, Extroverts and Team Dynamics This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of ...

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    • Authors: Mitchell Stephenson
    • Date: Jul 2017
    • Competency: Communication>Difficult message delivery; Communication>Oral communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Radical Candor: Giving—and Receiving— Feedback in Real Time
    Radical Candor: Giving—and Receiving— Feedback in Real Time This article goes through effective ways to give, and ask for, feedback in real time Career planning;Product development 6442483901 7/1 ...

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    • Authors: Mitchell Stephenson
    • Date: Jul 2018
    • Competency: Communication>Difficult message delivery; Communication>Oral communication; Communication>Written communication; Leadership>Influence; Leadership>Mentoring; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Strategic Insight and Integration>Management partnership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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