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Managing in the 21st Century Part 2: The Employee Whisperer
Managing in the 21st Century Part 2: The Employee Whisperer Managing in the 21st century. Entrepreneurism=entrepreneurs; 32367 5/1/2011 12:00:00 AM ...- Authors: John Dante
- Date: May 2011
- Competency: Communication>Difficult message delivery; Leadership>Change management
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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Feedback That's Tough on Problems, Not on People
Feedback That's Tough on Problems, Not on People How to offer constructive criticism and use it as a tool to improve work processes, nurture business relationships and get the outcomes you ...- Authors: Malory Fischer
- Date: May 2012
- Competency: Communication>Difficult message delivery; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Managing Difficult Employees
Managing Difficult Employees This teaching session, number 80TS, was presented at the 1999 Spring Meeting of the Society of Actuaries, held May 24-25 in Atlanta. The instructors focus on ...- Authors: Michael Braunstein, Nathaniel W Boughton
- Date: May 1999
- Competency: Communication>Difficult message delivery; Relationship Management
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession>Management skills
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Passing the Torch Series: An Interview with Mark Freedman
Passing the Torch Series: An Interview with Mark Freedman Cassie He and Linda Liu, two actuarial students, invite Mark Freedman, the President-Elect of SOA to share with us his experience as an ...- Authors: Mark Freedman
- Date: Apr 2013
- Competency: Communication>Active listening; Communication>Difficult message delivery; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Professional Values>Ethical standards; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: Actuary of the Future
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Qualifications; Actuarial Profession>Professional development
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Critical Influencing Skills for Advancing Professionals (Part 3)
Critical Influencing Skills for Advancing Professionals (Part 3) This article provides advice and guidance to young actuaries looking to influence their leaders and senior management. Career ...- Authors: Raymond DiDonna
- Date: Feb 2014
- Competency: Communication>Difficult message delivery; Communication>Persuasive communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Strategic Insight and Integration>Influence decisions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Write for Results
Write for Results Write for your readers. That's what you can do to ensure that your emails, reports, and model updates are clear and contain the appropriate level of detail.- Authors: Pamela Burns
- Date: Mar 2017
- Competency: Communication>Difficult message delivery; Communication>Persuasive communication; Communication>Written communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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How to Handle Communication Mishaps in the Workplace
How to Handle Communication Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Actuarial Ethicist: Jam Sandwich
The Actuarial Ethicist: Jam Sandwich A short article on a hypothetical workplace dilemma that deals with a possibly unreliable subordinate. N/A; 32369 5/1/2011 12:00:00 AM ...- Authors: John West Hadley, Frank Grossman
- Date: May 2011
- Competency: Communication>Difficult message delivery
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Ethics; Actuarial Profession>Management skills
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Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How ...- Authors: Kelly Hennigan
- Date: Sep 2014
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together. Computer ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development