Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: Latest installment in series that applies Buddhist philosophy to the actuary's daily activities. This installment discusses the challenges for actuaries in dealing with the ongoing ups and downs of the COVID-19 pandemic and discusses mindfulness tools to cope with the resulting stresses in a peaceful and effective way.

Description: Executives often tell subject matter experts such as actuaries, “You should think more strategically!” But, the executives never define what they mean by “thinking more strategically”. This article defines the skills actuaries need to be perceived as being more strategic. It will provide practical steps actuaries can take to gain more strategic influence and escape the trap of being perceived as only a subject matter expert who provides limited strategic value.

Description: Feature article discussing the pros and cons of insurance companies in stretch management, using dreams to set business targets with no idea how to get there.

Description: This article describes the EXCEL Model, a teaching and coaching tool developed by The Flippen group, College Station, Texas and adopted by many organizations. It focuses the leader on the needs of the team. The five components of the model are: Engage, X-plore, Communciate, Empower and Launch.