Reporting an Infraction
Process to Report Rules Infractions
A written report may be submitted to the Society of Actuaries (SOA) if you believe that a candidate has violated the Exam Rules and Regulations, the SOA Terms and Conditions Agreement for e-Learning Candidates or the Code of Conduct for Candidates. The report and the name of the individual making the report will be kept confidential during the investigation process and assessment of discipline (if any).
Making a report
An infraction report should succinctly describe what the candidate did (or failed to do) that might be a violation of the Exam Rules and Regulations, the SOA Terms and Conditions Agreement for e-Learning Candidates or the Code of Conduct for Candidates. When feasible, materials should be attached to the report to document the conduct in question.
- You do not have to be a candidate or member of the SOA to file a report.
- You must provide your name and contact information, but it will be kept confidential.
To report a possible infraction please submit a completed Infraction Report Form and attach any supporting documentation.
For violations of the Exam Rules and Regulations or the SOA Terms and Conditions Agreement for e-Learning Candidates the Policy and Procedures for Disciplinary Action Related to SOA Education, Examinations and e-Learning are followed.
For violations of the Code of Conduct for Candidates, the Policy and Procedures for Disciplinary Action Related to the Code of Conduct for Candidates are followed.
A matter of record
Regardless of the outcome of the investigation, the infraction report and any documentation you submit along with any information gathered during the investigation process will be kept on file with the SOA for a reasonable period of time. If other related incidents occur, the file will become part of the further investigation.
We ask that all reports be submitted in writing using an Infraction Report Form. However, you may wish to discuss the situation with a member of the SOA staff before submitting your report. If you would like to discuss your report or seek more information on the infraction report process please contact:
- Gena Long
- Director, Professionalism and University Relations
- Society of Actuaries
- 475 N. Martingale Road, Ste. 600
- Schaumburg, IL 60173
Thank you for your interest in maintaining the integrity of the SOA education system. The SOA very much appreciates you taking the time to provide information when you believe a violation may have occurred.