Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: The Leadership and Management Skills Workshop has been developed for mid-career actuaries who aspire to rise into C-suite roles. The New Manager Essentials Module includes interactive sessions on topics such as recruiting, delegating, operating a team, and performance management.

Description: What are the keys to creating the sort of actuarial career that leads to senior leadership roles? Is it to put more and more work into your technical skills, or to develop the 'soft skills' that make you standout among other actuaries? Learn one of the keys to self-marketing in a natural way, so you can make sure that opportunities find you.

Description: This article explores how to create influential relationships with three different entities—your direct reports, peer group and boss. Ultimately, positive influence begins with strong relationships. While maintaining authenticity, mutual respect, and integrity, it is worthwhile to develop contacts, associations and affiliations that benefit your work, organization, and career growth.

Description: Based on the book “Emotional Intelligence 2.0” written by Travis Bradberry and Jean Greaves, the four skills necessary to improve EQ are– 1) self-awareness; 2) self-management; 3)social awareness; and 4) relationship management. This article explores the skill of self-awareness by sharing examples and personal stories, highlighting three strategies to practice. In addition to lowering stress and becoming happier, having a greater ability to regulate our emotions gives us confidence, helps us communicate better, allows us to understand multiple perspectives, builds trusting relationships, and frees us from our assumptions and biases. Ultimately, this gives us more potential to influence other sand make better decisions.

Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.