Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved management hiring someone to make changes, then ignoring all suggestions.

Description: It is well established that empowerment of staff is a critical leadership trait. But what are the metrics to recognize that you have achieved it? What steps enable this achievement? Which psychological attributes explain its efficacy?This article proposes to answer these questions through a multi-disciplinary examination of empowerment in the context of three leadership domains.

Description: This article describes and shows how to apply an often overlooked but crucial concept to build influence in conversations, tension management.

Description: A real life situation is posed involving a management, leadership, or other business decision. This is the compilation of responses to "What Would You Do?" for a case study that involved a management dilemma.

Description: The article provides a general description of the DISC assessment, and how it can be used in your professional and personal life.

Description: Even if you are analytic and process oriented, you have the ability to be great at selling.

Description: The author shares the importance of creating a personal development plan.

Description: Interview with industry leaders about leadership and business topics.

Description: The latest in a series of articles connecting the principles of Zen Buddhism to the working world of actuaries. This issue focuses on techniques for cultivating a gratitude mindset under all types of conditions - even stressful ones, in order to maintain equilibrium and harmony for a more productive workday.

Description: This article is about small business changes and challenges before and after COVID.